Senior Serialization IT Specialist

Let’s Build the Next Industrial Revolution Together

Behind every product is a person

At Vimachem, we’re using technology to empower the people who manufacture medicines for our world. This is why we are developing the world’s biggest Pharma 4.0 AI Cloud platform specifically for Life Sciences incorporating AI, IIoT, and Industry 4.0 technologies, allowing pharmaceutical and biotech manufacturers to scale faster with greater flexibility.

Our culture is fast-paced, entrepreneurial, and rewarding. If you are passionate about cutting-edge software and global serialization projects, the future is bright for you in Vimachem and we want to hear from you!

About the role

We are currently seeking a Senior Serialization IT Specialist to be involved with the solution consulting and implementation operations of the Vimachem Serialization business vertical. This is a highly visible role within Vimachem and demands a blend of serialization, IT systems and project management expertise as well as strong client management skills for success.

You will be a part of our highly motivated and growing serialization team, responsible for the successful delivery of projects for some of our largest pharma and biotech customers.

Join our team and help turn serialization requirements into client success!

What will you do as a Senior Serialization IT Specialist?

• Design and lead the execution of serialization project plans that drive successful, on-time deployment of Vimachem’s software serialization solutions (Vimachem Level 3 Serialization Site Manager, Vimachem Smart Warehouse Traceability and Vimachem Manual Aggregation Module) as well as Tracelink Serialization Network implementations (Vimachem is a certified implementor of Tracelink)
• Engage with pharmaceutical clients to understand their business processes, regulatory requirements, and serialization challenges.
• Architect end-to-end serialization solutions tailored to the specific needs of the client, ensuring compliance with global regulations such as the EU FMD, US DSCSA, and other country-specific serialization mandates.
• Lead the technical design, configuration, and implementation of serialization solutions, including integrating our software with ERP, WMS, and other enterprise systems.
• Ensure successful delivery of serialization projects. Assist in project planning, scope definition, and timeline management.
• Work closely with internal teams (engineering, product management, support) and external stakeholders to ensure smooth implementation and operation of the serialization system.
• Create and maintain detailed solution architecture documents, configuration guides, and process flow diagrams for client-specific implementations.
• Provide expert-level troubleshooting during solution deployment and post-go-live support to ensure optimal system performance.
• Stay up-to-date with global serialization and track-and-trace regulations to ensure solutions are compliant and future-proof.
• Conduct training sessions for clients on the serialization system, including system features, workflows, and best practices.
• Provide feedback to the product development team on features and improvements based on client needs and experiences.
• Qualify customer serialization requirements and identify opportunities to deliver business outcomes by developing innovative solutions.
• Provide clear and effective internal and customer-facing communication and escalation paths and processes. 
• Develop user guides, white papers, manuals, and training materials.

The main qualifications for this Senior Serialization IT Specialist role are: 

• A bachelor's degree in Computer Science and/or Information Systems.
• At least 5 years of serialization experience leading and directing customer-facing serialization projects, including handling global serialization requirements, and serialization IT architecture.
• Pharmaceutical experience is required.
• Subject matter expertise in pharmaceutical product serialization, track and trace (EPCIS, GS1, etc.) and associated challenges and risks impacting the EU, US and APAC pharmaceutical supply chain.
• Experience in customer-facing solution delivery with strong communication skills, presentation skills and projects management skills.
• Demonstrated ability to coach and work effectively with teams.

Working At Vimachem:

We are building a strong, diverse team that values hard work, families, and personal well-being.

Benefits of working with us include:

• Bonus scheme.
• Employee Stock Option Plan (ESOP).
• We offer a fully remote working environment with utmost flexibility.
• Benefits package including Health insurance, Life insurance, Short-term Disability, and Long-term Disability.
• Monthly allowance for lunch expenses.
• Continuous training.
• A buddy will support you with onboarding.
• Latest tech in laptop.
• Company events and free office snacks.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform pharma manufacturing.